Payment Transaction Management

4 | published by Aleksey Bobkov on Monday, May 03, 2010

We recently published the transaction management feature, which adds more power and usability to the way you manage orders. The feature allows you to update payment transaction statuses without leaving the Administration Area. From the Order Preview page you can settle, void and refund transactions.

The list displays transaction updates, with new updates displayed first. Almost all payment methods can be configured so that when a customer pays on your store, their credit card is not charged, but only authorized (checked). This creates a transaction with a status of Authorized at the payment gateway. You can now go to the Order Preview page and submit a transaction for settlement or void it.

Some actions with payment transactions can be performed outside LemonStand and LemonStand will not know about them. For example, transactions, submitted for settlement are settled automatically by the payment gateway after some time. Also, you can go to your payment gateway control panel and change a transaction's status manually. In these cases the transaction status update will not be reflected in the Administration Area. However you can click the Request status from the gateway button above the transaction list and LemonStand will contact the payment gateway in order to download the most recent transaction status.

Implementation limitations

Transaction management needs to be supported by your payment gateway and implemented in a LemonStand payment module. At the moment the feature is only implemented in the Braintree Transparent Redirect payment module. Please contact us or comment below if you want to see transaction management features implemented for a specific payment module.

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