Managing shipping options
To open the shipping option list, please click the Shipping Options submenu in the Shop menu. Click the Add shipping option button to create a new option, or click a record in the list to edit an existing shipping option.
A contents of the Create/Edit Shipping Option form depends on a specific shipping method assigned to the option. For example, if you creating the table rate shipping option, the Rates table will be displayed. If you creating the UPS-based shipping option, the corresponding UPS service related fields will be displayed.
Common shipping option form fields description
- Enabled on the front-end website
Determines whether the shipping option can be selected by a customer during the checkout process. - Enabled in the Administration Area
Determines whether the shipping option can be usedin on the Create/Edit Order page in the Administration Area. - Taxable
Determines whether the tax should be applied to the shipping service. If the shipping option is taxable, the Shipping tax class will be used for evaluating a tax rate. - Halding Fee
If specified, the handling field value is added to the shipping quite. - LemonStand API Code
LemonStand API code can be used for referring a specific shipping option in API calls. - Maximum and Minimum Weight
The Maximum Weight and Minimum Weight fields allow to specify a product weight range the shipping option should be applicable for. - Customer Groups
The customer groups checkbox list allows you to select customer groups a shipping option should be available for. If no groups are selected, a shipping option will be available for all customer groups. - Countries
The countries checkbox list allows to select countries a shipping method is applicable to. Uncheck all countries to make a shipping method applicable to any country.
Configuring the table rate shipping option
For the table rate shipping options LemonStand displays the Rates tab with the rates table on the shipping option configuration form. The Rates table has a number of columns, allowing you to specify shipping rates for specific countries and states depending on the package weight, volume or the order totals.
The list of countries and states should be defined on the System/Settings/Countries and States page. You can use the wildcard (*) character to specify the “any country” or “any state” value in the in the Country, State and ZIP/Postal Code columns of the table. When you need to refer a specific country or state, use its 2-character code (US, CA for countries or TX, BC for statues). LemonStand will suggest you a list of existing country or state codes if you make an mistake.
You can create more than one table-rate based shipping options, for example for the ground and air delivery.
LemonStand reads shipping rates from top downward and stops as soon as it finds a matching row. When you define shipping rates, you should specify more specific rates locations (state- or ZIP-specific rates) first, and general locations (country-wide rates) after.
For example, if you want to create a common shipping rate for USA and a special shipping rate for California, the row defining the California shipping rate should be placed above the row defining USA-wide shipping rate.
Canada Post shipping method
Canada Post shipping method requires outgoing TCP port 30000 to be not blocked by any firewall or proxy software. If you experience issues with this shipping method, please contact your server support team and ask them to unblock the port.
USPS shipping method
Although USPS documentation suggests to test the integration in the test mode (with USPS test server) before applying for a production account, we found that USPS test server do not work properly and always returns the authorization error. Please use a production USPS user ID and the production server for testing.
See also:
- Shopping cart price rules (discounts) - learn how to setup free shipping with the Discount Engine
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Previous: Managing tax classes
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