LemonStand Documentation

Managing shipping options

To open the shipping option list, please click the Shipping Options submenu in the Shop menu. Click the Add shipping option button to create a new option, or click a record in the list to edit an existing shipping option.

A contents of the Create/Edit Shipping Option form depends on a specific shipping method assigned to the option. For example, if you creating the table rate shipping option, the Rates table will be displayed. If you creating the UPS-based shipping option, the corresponding UPS service related fields will be displayed.

Common shipping option form fields description

  • Enabled
    Determines whether the shipping option can be selected by a customer during the checkout process.
  • Taxable
    Determines whether the tax should be applied to the shipping service. If the shipping option is taxable, the Shipping tax class will be used for evaluating a tax rate.

Configuring the table rate shipping option

For the table rate shipping options LemonStand displays the Rates tab with the rates table on the shipping option configuration form. The Rates table has a number of columns, allowing you to specify shipping rates for specific countries and states depending on the package weight, volume or the order totals.

The list of countries and states should be defined on the System/Settings/Countries and States page. You can use the wildcard (*) character to specify the “any country” or “any state” value in the in the Country, State and ZIP/Postal Code columns of the table. When you need to refer a specific country or state, use its 2-character code (US, CA for countries or TX, BC for statues). LemonStand will suggest you a list of existing country or state codes if you make an mistake.

You can create more than one table-rate based shipping options, for example for the ground and air delivery.

LemonStand reads shipping rates from top downward and stops as soon as  it finds a matching row. When you define shipping rates, you should specify more specific rates locations (state- or ZIP-specific rates) first, and general locations (country-wide rates) after.

For example, if you want to create a common shipping rate for USA and a special shipping rate for California, the row defining the California shipping rate should be placed above the row defining USA-wide shipping rate.

Canada Post shipping method

Canada Post shipping method requires outgoing TCP port 30000 to be not blocked by any firewall or proxy software. If you experience issues with this shipping method, please contact your server support team and ask them to unblock the port.

USPS shipping method

Although USPS documentation suggests to test the integration in the test mode (with USPS test server) before applying for a production account, we found that USPS test server do not work properly and always returns the authorization error. Please use a production USPS user ID and the production server for testing.

See also:

Next: Managing payment methods
Previous: Managing tax classes
Return to Merchant Guide

Comments

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Nick Toye

Sunday, January 23, 2011

Hi,

On the backend it says Turnaround time in hours. Is this from when an order is received and processed? Or how long the order will take to reach its destination?

for example I have a shipping method that is 5-10 days. Surely I don't put that in hours do I?

Eric Muyser

Friday, January 28, 2011

Hi Nick,
Turn Around Time is the estimated amount of hours between an order, and the time you ship the package/s. I imagine it's best to use the max hours between those two times. If you don't ship a package ordered at 6pm on Friday until 8am on Monday, then it would be 62. The field only matters if you are using the returned delivery_date variable to display an estimated delivery date for customers.
We will publish an updated, more descriptive, description. ;) We'll also make it optional, as you can specify the default value on the Canada Post site, in your profile, I realize.
Thank you!

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